Privacy Policy

The aim

The aim of  'M Foundation', SIA Privacy Policy is to provide the individual person, the data subject, with information about the purpose, scope, and protection of personal data.

Applicable law

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) ( 'the Regulation').

Personal Data Protection Law.

Other laws and regulations in force in the Republic of Latvia in the field of personal data processing and protection, including laws and regulations governing patients' rights, medical institutions and information society services, etc.

Manager and contact details

The controller of the personal data processing is 'M Foundation', SIA, company registration no. 42403038396

'M Foundation', SIA contact information for personal data processing is - ik.neuroclinic@gmail.com. This contact information allows you to ask questions about the processing of personal data.

The privacy policy will be published on the 'M Foundation', SIA website - www.neuroclinic.lv

Legal basis for the processing of personal data

'M Foundation', SIA processes client personal data on the following legal bases:

§ regulatory compliance - to comply with 'M Foundation', SIA binding external regulatory obligations;

§ legitimate (legitimate) interests - to realize the legitimate interests of 'M Foundation', SIA arising out of any obligation or contract or legal relationship between 'M Foundation', SIA and the data subject;

§ for the conclusion and performance of a contract - to enter into a contract at the request of the data subject and to ensure its execution; with the consent of the data subject.

Scope and objectives of the document

Personal data, is any information about an identified or identifiable natural person. 'M Foundation', SIA processes personal data in a mixed (electronic and manual) manner for the following purposes:

• treatment, provision and administration of health services;
• adequate health care;
• financial accounting;
• personal security and property protection at 'M Foundation', SIA premises;
• for research.
• 'M Foundation', SIA has the following personal data processing systems:
• Financial Management System;
• Phone conversations

The Privacy Policy applies to the protection of privacy and personal data of natural persons - patients, clients receiving healthcare services (including potential, past and present), personal data processed in records management and financial management information systems, and third parties who use the services provided by 'M Foundation', SIA or located, move around the premises of 'M Foundation', SIA, as well as provide or obtain information containing personal data in telephone conversations (hereinafter - data subject).

 'M Foundation', SIA respects the confidentiality of data subjects and the protection of personal data, respects the clients' right to the lawfulness of personal data processing in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 the free movement of data (hereinafter - Regulation) and other applicable legislation in the field of privacy and data processing.

The Privacy Policy applies to the processing of data, irrespective of the form and / or medium in which the data subject provides the personal data, and in which Neuro Clinic systems or on paper they are processed.

A special type of processing is defined for the processing of sensitive data, which ensures an increased level of confidentiality.

For other specific purposes, which are communicated to the customer at the time of submitting the relevant data to 'M Foundation', SIA, they may be processed.

Protection of personal data

'M Foundation', SIA protects the data subject's data using the capabilities of modern technology, taking into account existing privacy risks and available organizational, financial and technical resources.

Processing of personal data

'M Foundation', SIA processes data subject data using the capabilities of modern technology, taking into account existing privacy risks and the organizational, financial and technical resources available to 'M Foundation', SIA.

Upon receipt of health care services by the data subject, the regulatory obligation for 'M Foundation', SIA as an institution is to process the data subject's identifying information and information to support diagnosis, justify examinations and treatment methods, and accurately reflect treatment outcomes. In this case, for the purpose of providing healthcare services, the Manager may process the widest possible amount of personal data, including: name, surname, personal identification number, contact information, lifestyle, information on illnesses, information on healthcare received and received (by a doctor , how often, what services are chosen) and so on information that the healthcare professional in question will seek to identify and document in the medical situation.

Written communications can save the content and time of the communication, as well as information about the communication tool used (email address, phone number, skype username, etc.).

The Manager analyzes the website visit history using online identifiers as well as information that the data subject has deliberately left behind (e.g., evaluation of the service provided, website visit experience, movement, information about willingness to sign up for any of the services provided by the Manager, etc.), for market research and opinion analysis.

Categories of recipients of personal data

'M Foundation', SIA shall not divulge to third parties the personal data of the data subject or any information obtained during the provision of the services and during the term of the contract, except:

• §if the third party concerned is required to supply data within the framework of an existing contract to perform a function required by law or delegated by law (eg: National Health Service, State Revenue Service) for research by researchers whose research applications have been accepted under Article 13 of the Cabinet of Ministers' Recommendations No.1 Model Regulations of the Medical Ethics Committee of 13 January.
• if the customer explicitly and explicitly consents to the transfer;
• if it is provided for in the order and to the extent prescribed by external regulatory enactments.

The data subject's consent to the processing and the right of withdrawal

Where the data processing involves the consent of the data subject to the processing of personal data whose legal basis is consent, the data subject shall have the right at any time to withdraw his or her consent to the processing in the same way as and with the will not be performed for that purpose in the future.

The withdrawal of consent shall not affect the processing of data during the period for which the data subject's consent was valid.

Withdrawing consent may not interrupt the processing of data on other legal grounds.

Rights of the data subject

The data subject has the right to receive the information specified by law in relation to the processing of his or her data.

The data subject also has the right under law to request access to his or her personal data, as well as to request 'M Foundation', SIA to add, correct, or delete it, or to limit the processing of the data subject's personal data or the right to object and the right to data portability.

This right shall be exercised insofar as the processing of the data does not result from the obligations of 'M Foundation', SIA under the applicable laws and regulations and in the public interest.

The data subject may submit a request for the exercise of his or her rights:

• in writing, in person at the office of 'M Foundation', SIA, presenting an identity document,
• by electronic mail with a secure electronic signature.

Upon receipt of a request from the data subject for the exercise of his or her rights, 'M Foundation', SIA shall verify the identity of the data subject, evaluate the claim and comply with the law.

'M Foundation', SIA response shall be in writing, at the office, at the acknowledgment of receipt from the data subject, or by post to the contact address indicated by him / her in a registered letter.

'M Foundation', SIA shall ensure compliance with data processing and protection requirements in accordance with the law and, in the event of a data subject's objection, shall take all appropriate steps to resolve the objection. However, if this fails, the data subject has the right to appeal to the supervisory authority, the Data State Inspectorate.

The data subject's consent to the processing and the right of withdrawal

Where the data processing involves the consent of the data subject to the processing of personal data whose legal basis is consent, the data subject shall have the right at any time to withdraw his or her consent to the processing in the same way as and with the will not be performed for that purpose in the future.

The withdrawal of consent shall not affect the processing of data during the period for which the data subject's consent was valid.

Withdrawing consent may not interrupt the processing of data on other legal grounds.

Communication with the data subject

'M Foundation', SIA communicates with the data subject using contact details (telephone number, e-mail address) provided by the data subject, setting out general information such as services provided by 'M Foundation', SIA, specialist hours, payments to be made, arrangements for out-patient services, etc. .

The information that the data subject wishes to receive, which qualifies as general information, but which applies to him personally, such as the approximate time to receive the service, is matched by at least three times the data subject's rights between 'M Foundation', SIA and the data subject. verification to ensure that the information is provided to the data subject or his or her legal representative.

By leaving his contact information (email, phone), the data subject agrees that 'M Foundation', SIA may contact him using the contact information provided.

Duration of storage of personal data

'M Foundation', SIA shall store and process the personal data of the data subject as long as at least one of the following criteria is met:

• as long as the law requires 'M Foundation', SIA to retain the data;
• as long as 'M Foundation', SIA or the data subject may pursue their legitimate interests in accordance with external law;
• as long as there is no other legitimate basis for the processing of the data subject to the data subject's consent to the relevant processing of personal data.

When providing healthcare services, 'M Foundation', SIA shall comply with the specific laws and regulations governing its obligation to maintain certain data. If you would like to receive detailed information please contact 'M Foundation', SIA using the contact information above.

 Records of incoming and outgoing communications (e-mails, mails) to ensure that 'M Foundation', SIA legitimate interests are respected will be retained for a period not exceeding two years, unless such communications reflect any unlawful conduct or conduct likely to assist 'M Foundation', SIA or third parties to secure their legal interests. In this case, the document concerned may be retained until the legal interest is secured.

After the retention period, personal data will be permanently deleted unless there is a legal obligation to retain it.

Terms of use of social media

The purpose of 'M Foundation', SIA social media is to serve as a discussion platform for people interested in 'M Foundation', SIA activities. However, 'M Foundation', SIA assumes no responsibility for comments made by users on social networking sites. We reserve the right to delete any content that violates these Terms of Use or is otherwise deemed inappropriate.

Respect other users and their opinions, and be polite. 'M Foundation', SIA social networking pages prohibit inappropriate content or content that is dangerous, promotes ethnic or racial hatred, is pornographic or religious, as well as promotional or copyright material. Users who violate these terms of use may be prohibited from commenting on the page.

Website visits and cookie processing

'M Foundation', SIA uses cookies to ensure you get the best experience from www.neuroclinic.lv. By using this site, you consent to the use of cookies.

The 'M Foundation', SIA website may include links to third party websites that have their own terms of use and personal data protection for which 'M Foundation', SIA is not responsible.

Different rules

'M Foundation', SIA has the right to make additions to the Privacy Policy by making the updated version available to the customer on the 'M Foundation', SIA website.

'M Foundation', SIA retains previous editions and is available on the 'M Foundation', SIA website.